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NIC Client Success Program (CSP)

At NIC, we understand that success for insurance distributors goes beyond just having a platform. That’s why our Client Success Program (CSP) is designed to help you fully leverage the NIC platform to drive results in your business. Our dedicated Client Success team will work closely with you to provide tailored support in content, education, training, product updates, sales-driving campaigns, and best practices.

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Key Benefits of the NIC Client Success Program

NIC Business Reviews

Our team will conduct regular business reviews with you to analyze your platform usage and offer insights on how to better use the NIC platform to achieve your business objectives. These reviews provide actionable recommendations to enhance performance and adoption.

Platform Training

NIC provides comprehensive training for both distributors and agents, ensuring your team understands and utilizes all relevant features to align with your specific business goals. From basic navigation to advanced functionalities, we help your team stay empowered.

Adoption & Usage

To ensure optimal platform adoption, NIC will assist you in designing and executing marketing and awareness campaigns that engage your users. We help drive internal and external usage, maximizing the value of the platform for your business.

Feedback & Planning

We value your feedback. Our Client Success team will continuously gather your input to inform feature development and service enhancements. By listening to your needs, we ensure that NIC is constantly evolving to support your business growth.

Other NIC Resources

NIC Innovation Center provides your users with tools and services

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